Privacy Policy


Last updated February 11, 2020.

Thank you for visiting (the “Site”), which is owned and operated by KNow Research, LLC (“KNow”). Your access to and use of this Site is subject to this Privacy Notice (which is incorporated into our Terms of Use) as well as all applicable laws.  This Privacy Notice applies only to information collected through our Site.  By using our Site, you are agreeing to the collection and use of information you provide to this Site as described in this Privacy Notice.

KNow Research, LLC (“KNow Research” or “we,” “us” and “our”) respects individual privacy. This Privacy Policy sets out the privacy principles that we follow with respect to processing personal information in the course of providing services. We collect, use and disclose personal information in a manner consistent with the applicable laws and regulations of the countries in which we operate. By using the KNow Research website at (“Site”) or by participating in KNow Research’s market research and design projects, you consent to the data practices described in this Privacy Policy.


This Privacy Policy will tell you about the types of personal information we collect about you, explain the choices you have about how your personal information is used and how we protect that information. We urge you to read this Privacy Policy carefully.

This Privacy Policy applies to all personal data provided to KNow Research from users of our Site. If you are a participant in KNow Research’s market research projects and activities, you may voluntarily disclose personal information to us or our business partners, such as recruiters, with whom you may communicate via email, phone calls or other platforms, however, this Site does not collect personal information from you for purposes of market research activities. The information collected during the recruiting process for market research activities is subject to the terms or agreements provided to you by the recruiter or business. If the recruiter or business collects information from you via an online platform for purposes of participating in market research, the personal information collected is subject to the privacy policy that governs the website where information is collected from you.


Personal information (also sometimes called personal data) is information that either alone or in combination with other information is related to an identified or identifiable natural person. Examples of personal information include, but are not limited to your name, email address, cell number, street address, photos or income. In some jurisdictions, personal information may also include information related to an individual’s behavior, financial information, credit scoring, payments or any similar information.

Submission of personal information on the Site is purely optional, so you are not required to submit any personal information if you do not wish to do so. For example, you may provide us with personal information if you are interested in having us contact you regarding our qualitative market research services by filling out the “Contact Us” form on the Site. This information may include your name, address, email address, phone number and other information you voluntarily provide to us. We will use the information you provide us solely for the purpose of responding to your questions or requests, to provide you with the services you have requested, to administer our relationship with you, for our own internal business purposes including developing and enhancing our services and offerings.

We will keep your personal information only as long as needed for the purposes for which we collected it, or as necessary to comply with our compliance requirements, legal obligations, resolve disputes, and enforce our agreements.


We will share your personal information with third parties only in the ways that are described in this Privacy Policy. We do not sell your personal information to, or share such personal information with, third parties for their promotional use or for marketing purposes.

As may be required by law, we may also disclose your personal information, for example to comply with a subpoena, or similar legal process, when we believe in good faith that the disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

In addition, in the event of a merger, acquisition, or any form of sale of some or all of our assets to a third party, we may also disclose your personal information to the third parties concerned or their professional advisors. In the event of such a transaction, the personal information held by KNow Research will be among the assets transferred to the buyer.


We, and the third parties we engage to perform analytics services, automatically collect certain general information when you access our Site, via Cookies, Log Files, Web Beacons, Flash LSOs and other tracking technologies (the “Tracking Technologies”). We and the third parties we engage use these Tracking Technologies to administer and improve our Site and the content on it, including to track user movements around the Site, to gather usage information and statistics about how our Site is used, to permit users to log in or enroll in our services, to store user preferences, and to customize content. We do not use cookies for marketing or advertising purposes.

We may combine the information we have automatically collected from you with other information we collect about you. We do this to improve services we offer you, to improve, analytics, or Site functionality, and to develop new products and services. The following are some examples of information we may collect:

– KNow Research Web site pages you view

– Emails that you open or forward

– Links you click on

– Forms you complete

We, and the third parties we engage to perform analytics services, use both session ID cookies and persistent cookies. Specifically, we use session-based cookies in order to store language and other country specific preferences such as support contact information. KNow Research may also utilize cookies in order to track internal metrics of site usage. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. Persistent cookies also enable us to track and target the interests of our users to enhance the experience on our site. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer, however, this may prevent you from taking full advantage of the Site.

As is true of most websites, we gather certain information automatically and store it in log files. This information may include Internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. We do not link this automatically collected data to other information we collect about you.

Third parties with whom we partner to provide certain features on our Site also use HTML5 to collect and store information. Various browsers may offer their own management tools for removing HTML5.


We have appropriate physical, technical and organizational measures in place to protect your data when held by KNow Research that comply with relevant legal and best practice requirements. When you submit information to KNow Research through our Site, you should be aware that your information is transmitted across the Internet and that no method of transmission over the Internet is 100% secure. Although we take reasonable security measures to protect your information when we receive it, you also need to ensure you take appropriate steps to protect your information.


In most cases, KNow Research does not have a direct relationship with the individuals whose personal data it processes when KNow Research acts as a provider of market research services. If you are a participant or former participant of one of our client companies and would no longer like to be contacted by one of our client’s or recruiters, please contact the specific client or recruiter that you interact with directly. We may transfer your personal information to third parties who perform services on our behalf or help us provide our services and are under contractual obligations to protect your data in accordance with this Privacy Policy.


You may request a copy of the information we hold about you so you can correct or amend information that may be inaccurate or incomplete by writing to us at In addition, we will ask you to provide sufficient evidence of your identity for your own protection so we can ensure that information is being released to the correct person. We will respond to your request within 30 days.

To request the deletion of your information, please contact us through one of the methods listed below. In some cases, our business requirements and legal obligations may prevent us from being able to delete your information.


We are committed to client and consumer privacy and handling all data with respect.  Any concern or complaint is logged and tracked through the reporting and resolution process.   Please report any concern to  Should action be required to rectify a privacy, security or customer service concern the proper persons at KNow Research and/or the research sponsoring organization will be notified, as per our business requirements.  All issues will be monitored and tracked through resolution and the appropriate stakeholders notified.


Except as described in this Privacy Policy, we will not share your personal information with third parties without your consent. If we transfer your personal information to another country, we will take appropriate measures to protect your privacy and the personal information we transfer.


Our Site, (e.g. our blog) may contain links to other web sites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information that you provide while visiting such sites and such sites are not governed by this Privacy Policy. You should exercise caution and look at the privacy statement applicable to the web site in question.


We may update this Privacy Policy to reflect changes to our information practices. If we make any material changes, we will update you by means of a notice on this Site prior to the changes taking effect. We encourage you to periodically review this page for the latest information on our privacy practices and this Privacy Policy.


If you have questions, comments, and/or complaints regarding KNow Research’s Privacy Policy or how we collect, transmit, and process data please contact us by email at or by mail at the address below.

KNow Research
75 Broadway #202
San Francisco, CA 94111


KNow Research – GCUC Survey Sweepstakes Official Rules
NO PURCHASE OR PAYMENT OF ANY KIND IS NECESSARY TO ENTER OR WIN THIS SWEEPSTAKES.  Sweepstakes is open only to legal residents of the 50 United States and the District of Columbia who are 18 years or older at the time of entry.
  1. Prize Description: One (1) of three (3) Prizes of $100 Amazon gift cards (the “Prize”). ODDS OF WINNING IN THIS PARTICULAR DRAWING DEPEND ON THE NUMBER OF ELIGIBLE ENTRIES RECEIVED FOR THE DRAWING. VOID WHERE PROHIBITED. No other substitution, assignment or transfer of prizes permitted, except by Sponsor, which reserves the right to substitute another prize of greater or equal value. Winner is solely responsible for all federal, state, and local taxes and other fees associated with prize receipt and use.
  1. Eligibility: The “Sweepstakes” is open only to legal residents of the 50 United States and the District of Columbia who are 18 years or older at the time of entry, except employees, representatives or agents (and those with whom such persons are domiciled, whether related or not) of KNow Research, (the “Sponsor”), their subsidiaries, affiliates, prize suppliers, advertising/promotion agencies and any entity involved in the development, production, implementation, administration, or fulfillment of the Sweepstakes (collectively, the “Sweepstakes Parties”). This Sweepstakes is subject to all federal, state and local laws and regulations.
  1. Sponsor: KNow Research, 75 Broadway #202 San Francisco, CA 94111
  1. Agreement to Official Rules:  By participating in the Sweepstakes, each entrant fully and unconditionally agrees to and accepts these Official Rules and the decisions of Sponsor, which are final and binding.
  1. Timing: The Sweepstakes begins October 11, 2021 at 12:00:01 a.m. Pacific Time (“PT”) and closes December 16, 2021 at 11:59:59 p.m. PT (the “Sweepstakes Period”).
  1. How to Enter: NO PURCHASE NECESSARY. To enter, go to the unique URL (the “Website”) included in the survey invitation email and follow the on-screen instructions to obtain the Official Sweepstakes Entry Form (the “Entry Form”). Fully complete the Entry Form with all required information, which requires you to: (i) enter your valid email address and (ii) signify your agreement that you have read and agree to be legally bound by the terms and conditions of these Official Rules and Regulations (the “Rules”). Once you have fully completed the Entry Form with all required information, follow the on-screen instructions to complete your entry (the “Entry”). To be eligible, your Entry must be submitted and received within the Sweepstakes Period. All eligible Entries submitted and received during the Sweepstakes’ Period will be entered into the random prize draw.  Each person may only enter the sweepstakes once. Any duplicate entries will be disqualified. All entries become the exclusive property of Sponsor, and none will be acknowledged or returned. Proof of submission will not be deemed to be proof of receipt by Sponsor. Sponsor is not responsible for lost, late, incomplete, invalid, unintelligible, illegible, or misdirected entries, which will be disqualified.
  1. Drawings and Prize Notification: The prize drawing will be conducted in accordance with these Official Rules on or about December 22, 2021. All drawings will be conducted by Sponsor or Sponsor’s agent. Sponsor’s decisions as to the administration of the Sweepstakes and the selection of the winners are final. Winners will be selected from eligible entrants. Entrants selected must comply with all terms and conditions of these Official Rules and winning is contingent upon fulfilling all requirements. The winners will be sent notification of winning at the address given at the time of entry. Entrants assume all risk of incorrect delivery or non-delivery of e-mail. Winners will be required to respond as required in the notification of winning within thirty (30) days. If a winner does not respond within thirty (30) days as required, then Sponsor will select a new winner and the original winner will be deemed to have forfeited the prize.
  1. Publicity: Except where prohibited, participation in the Sweepstakes constitutes entrant’s consent to Sponsor’s use of winner’s name, likeness, voice, opinions, hometown and state for promotional purposes in any media without further payment or consideration.
  1. General Conditions: Sponsor reserves the right to cancel or modify the Sweepstakes if fraud or any other factor beyond Sponsor’s control impairs the integrity of the Sweepstakes, as determined by Sponsor in its sole discretion. In such event, Sponsor reserves the right to award the prize from among the eligible entries received up to the time of the impairment. Sponsor reserves the right in its sole discretion to disqualify any individual it finds to be tampering with the entry process or the operation of the Sweepstakes, or otherwise participating in an unsportsmanlike or disruptive manner. Sponsor’s failure to enforce any term of these Official Rules shall not constitute a waiver of that provision.
  1. Release: By entering this Sweepstakes, entrant agrees to release and hold harmless KNow Research and their affiliates, subsidiaries and their respective officers, directors, employees, and agents from and against any claim or cause of action arising out of participation in the Sweepstakes or receipt or use of any prize. Entrant also agrees that if entrant were to win that entrant will be required to execute an additional release before Sponsor releases the prize to Entrant.
  1. Limitations of Liability: Sponsor is not responsible for: (i) failures of the entry process; (ii) unauthorized human intervention in any part of the entry process or the Sweepstakes; (iii) electronic or human error which may occur in the administration of the Sweepstakes or the processing of entries; (iv) incorrect entry, or (v) any injury or damage to persons or property which may result, directly or indirectly, in whole or in part, from entrant’s participation in the Sweepstakes or winner’s use of the prize.
  1. Disputes: Entrant agrees that: (i) any and all disputes, claims and causes of action arising out of or connected with this Sweepstakes, or any prizes awarded, other than the administration of the Sweepstakes or the determination of winners shall be resolved individually, without resort to any form of class action; (ii) any and all claims, judgments and awards shall be limited to actual out-of-pocket costs incurred, including costs associated with entering this Sweepstakes but in no event attorneys’ fees; and (iii) under no circumstances will entrant be permitted to obtain awards for and entrant hereby waives all rights to claim punitive, incidental and consequential damages and any other damages, other than for actual out-of-pocket expenses, and any and all rights to have damages multiplied or otherwise increased. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATIONS OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE MAY NOT APPLY TO YOU. All issues and questions concerning the construction, validity, interpretation and enforceability of these Official Rules, or the rights and obligations of the entrant and Sponsor in connection with the Sweepstakes, shall be governed by, and construed in accordance with, the laws of the State of California.
  1. Entrant’s Personal Information: Information collected from entrants is subject to the Know Research Privacy Policy (
  1. Winners List: Sweepstakes results and a copy of these Official Rules may be obtained by sending a self-addressed, stamped envelope to KNow Research, 75 Broadway #202, San Francisco, CA 94111. Requests must be received by within thirty (30) days of the final drawing date.

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